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Team Spotlight: Laura Milroy, Compliance and Training Manager



Sep 21, 2021

It’s been a while since we shined the spotlight on one of our own, so we thought it was high time to usher Laura, our Compliance and Training Manager, into focus.

Being a Law graduate and a longstanding Goodmans team member, Laura has found her niche in making sure Goodmans stays bang up to date with legislation, regulation and best practice to help get the best results for our clients.

Hi Laura, welcome to the searing light of the spotlight! Let’s start with the three words you think best describe your work.

Well, with a focus on my compliance role, I have to say ‘Doing what’s right’ – doing what’s right for our lovely clients, doing what’s right by the regulator, doing what’s right for the team and for Goodmans as a whole.

Well, that’s the most delightful description of compliance I’ve heard in a while! How about your proudest moment at Goodmans to date?

On 24th January 2021 I celebrated 10 years working at Goodmans! That day, I remembered that fresh-faced graduate walking into the office on her first day. Looking back on how far I (and Goodmans) have come, and how much I’ve learnt over the years — that made me proud.

We’re proud of you too, Laura, true Goodmans veteran that you are. So after all those years, what keeps you smiling at work every day?

It’s definitely the people: our marvellous, varied and hilarious team, our wonderful, diverse and fascinating clients. Happiness is working with great people.

Hear hear, couldn’t agree with you more there. Tell us what’s on your reading list at the moment.

I’m reading ‘How Full Is Your Bucket?’ by Tom Rath and Donald O. Clifton… and study material, of course, as I’m currently working towards a tax exam.

Hmm, of the two, I think we’ll take your first recommendation there! What else keeps you busy when you’re not working?

I enjoy making the most of the great outdoors in all weathers, above ground or below! I spend a lot of time hiking and camping, especially as I’m training Ten Tors teams [a walking challenge for teenagers] as a volunteer leader for the Dartmoor Plodders. I’m also part of Plymouth Caving Group and try to get underground in caves and mines as often as I can.

That does sound busy! You obviously love exploring the region, but can you pinpoint your favourite thing about the South West?

Dartmoor! I adore Dartmoor and love being out there hiking the rugged moorland, whatever the weather. It has spectacular views over Devon and Cornwall on a good day, with contrasting yet beautiful bleakness in bad weather. It feels like home. And with the sea right on our doorstep, how could I also not mention our breathtaking coastline? We’re truly spoilt in the South West.

There really is a lot to love about this corner of the world. Can you tell us the quote or phrase that goes through life with you?

“Blessed are they who see beautiful things in humble places where other people see nothing.”

(Secretly looks up quote) Ah yes, wise words from the Danish-French painter Camille Pissarro there, I know his work well… Time for your penultimate question: who is your hero and why?

It’s hard to pick one individual but I’d have to say my mum. She always knows the answer, she’s strong, she works hard, she doesn’t give up, she’s completely selfless, she pushes me to do my best, she inspires me, she believes in me and she taught me to be kind.

Sounds like a wonderful woman and a great role model. Finally, if you could give your younger self one piece of advice, what would it be?

Don’t waste time worrying about the future – work hard and believe in yourself. Time flies so make the most of every day and every opportunity. You are fortunate in so many ways, remind yourself of that frequently.

We couldn’t agree more. Thank you for sharing your inspiring thoughts with us, Laura, we’re now off to seize the day!